The ministry of finance on Tuesday informed that senior officials will hold an interactive meeting with IT major Infosys regarding glitches in the new Income Tax (I-T) portal.
“Senior officials of the ministry will hold an interactive meeting with the vendor and team of the new I-T portal that is Infosys, on June 22 between 11 am and 1 pm,” the Central Board of Direct Taxes (CBDT) said in an official statement. Other stakeholders including members from Institute of Chartered Accountants of India (ICAI), auditors, consultants and taxpayers will also be a part of the interaction.
Ever since its launch on June 7, the new I-T e-filing portal has been experiencing numerous technical glitches. Taxpayers and tax professionals both have been complaining that are unable to log in or carry out any transactions through the website — be it uploading a relevant form or replying to a notice from I-T department.
The new portal has been fraught with several technical glitches/issues leading to taxpayer inconvenience.
“Representatives from Infosys team will be present to answer queries, clarify issues and receive inputs on the working of the portal, to remove glitches and sort out issues faced by the taxpayers,” the ministry said in a statement Tuesday.