Nirmala Sitharaman took the issue on twitter as users faced technical glutes in the new Income Tax-e filing portal, which went live on the evening of june 7th. FM Sitharaman has asked Infosys and its co-founder and chairman Nandan Nilekani to address the grievances in a tweet.
Infosys was awarded the contract in 2019 after the bidding process with an outlay of Rs. 4,242 crore. The project aimed to develop the next-generation income tax filing system to reduce processing time for returns from 63 days to one day and also expedite refunds.
In a tweet, Sitharaman siad, “ the much awaited e-filing portal 2.0 launched last night at 20:45 hrs.I see in my TL grievances and glitches. Hope @Infosys &@Nadannilekani will not let down our taxpayers in the quality of service being provided. Ease in compliance for the taxpayer should be a priority”.