Twitter, which was issued a notice by the Delhi high court over its alleged non-compliance with the new information technology rules, on Saturday informed the high court it is in “final stages” of appointing a new resident grievance officer, according to news agency ANI.
Appointing a resident grievance officer is one of several norms which Twitter and other social media platforms operating in India have to follow under the Information Technology (Intermediary Guidelines and Digital Ethics Code) Rules, 2021. On June 27, Twitter’s interim resident grievance officer Dharrmendra Chatur resigned from his post amid differences with the Union government over the IT Rules. The San Francisco-headquartered company then appointed US national Jeremy Kessel as its new resident grievance officer in India, which put it in violation of the new rules.
Earlier, the complaint against Twitter was filed in the Delhi high court on May 28 by Amit Acharya, a practicing advocate at the high court and the Supreme Court. On May 31, a bench of Justice Rekha Palli issued a notice to the social media giant, giving it three weeks to reply, and posted the matter for further hearing on July 6.
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